How to get help
- Browse or search in the Student Services Help Center
- Call: (805) 893-4357
- File a support ticket here.
Response time: Within 24 hours during business days as volume allows.
Phone messages, email and support tickets during the weekend or holidays are answered the next business day.
- Phelps 1517 (Summer 2022)
- HSSB 1203
- PSYE 1804 (Closed for Summer)
- Library Service Desk
The SSC Helpdesk locations provide walk-up support for U-Mail and UCSBnetID problems, answers to general software questions, how-to guides, open computer labs, printing and scanning.
Effective June 21, 2022 - September 9, 2022.
|Monday - Friday||8AM - 4:50PM||Closed|
|Saturday - Sundday||Closed|
Support is available via walk-in at the above locations during our open hours.
Please note: Best service times are weekdays between 8 am and 5 pm Pacific Time. Responses are generally no later than the end of the next business day, volume permitting.
- All the labs are closed during official UC Santa Barbara Holidays [see https://registrar.sa.ucsb.edu/calendars/calendars-deadlines/academic-calendars for more information]
- Summer 2022 Closures
- Monday, June 13 - Friday, June 17 | Pre-Summer Closure
- Monday, June 20 | Juneteenth Observance
- Monday, July 4 | Independence Day Observance
- Monday, Sept 5 | Labor Day Observance
- Monday, Sept 12 - Wednesday, Sept 21 | Pre-Fall Closure
- All labs are closed on the weekends adjacent to all University holidays.
- In between quarters, phone calls, emails and support tickets are monitored every business day. We will respond within 24 hours during all business days as volume allows.